About Qualifacts
Qualifacts Recruitment
Job Role: Configuration Analyst
Qualification: Bachelors / Masters Degree
Experience: 0-1 years
Batch: 2025 / 2024 / 2023 / 2022
Salary: up to ₹5 – 6 LPA
Job Location: Vadodara
Last Date: ASAP
Job Notification Join us on Telegram: Click here
About the role
Knowledge/Application
- Developing Knowledge: You will make informed decisions with guidance from your manager, supervisor, and senior staff, and know when to seek assistance for escalation. You will meet productivity goals and adhere to SLA/SLO requirements while resolving low to moderate complexity requests with consistent quality. Understanding customer business needs is essential, and you will collaborate with management and senior staff to formulate effective resolutions.
- Task Management: You will be responsible for handling low and moderate complexity tasks effectively.
Duties/Responsibilities:
- Provide technical support to Clinical Implementation Specialists (CIS), Billing Implementation Specialists (BIS), and customers by configuring requested tasks within the system. This includes setting up requested tools and delivering client training.
- Conduct research, address inquiries, troubleshoot issues, and enhance software performance through various tasks.
- Deliver exceptional customer service by providing timely, concise, and accurate responses, while proactively managing customer issues and handling requests in a professional, positive manner.
- Resolve low to moderate complexity requests with a focus on quality.
- Communicate effectively (verbal, listening, and written) with team members, leadership, and customers.
- Foster a collaborative team environment, engaging others with critical thinking and a positive attitude.
- Build a reputation for reliability by consistently upholding commitments.
Minimum Qualifications:
- A Bachelor’s degree is preferred; however, a High School diploma with relevant EHR/software customer service or behavioral health agency experience may substitute for the undergraduate degree.
- At least 1 year of experience with EHR software, or a recent graduate is also welcome to apply.
- Exceptional written and verbal communication skills in English.
- Proficient in Microsoft Office Suite.
- Quick to acquire and adapt to new skills.
- Strong attention to detail and follow – through skills
- Strong organization and time management skills.
- Proficient typing skills.
How to Apply For Qualifacts In 2025?
Dreaming of an Qualifacts career. Follow these simple steps to apply for their 2025 opportunities:
- Click “Apply Here“: Head straight to the Qualifacts career page using the button below.
- Start Your Application: Hit “Apply“ to begin.
- Register or Login: Create an account if you‘re new, or login if you‘re already registered.
- Complete the Form: Fill in all required details accurately.
- Upload Documents: Submit your resume and any other requested documents.
- Review and Verify: Double–check all information before submitting.
- Submit: Hit submit and take a step closer to your dream career.
Apply Link For Qualifacts – Apply Here
Job Notification Join us on Telegram: Click here
Job Notification Join us on WhatsApp: Click here
Read More:
Group Bayport Off Campus Drive 2025: Hiring Customer Insight Specialist
American Family Insurance 2025: Hiring Senior Data Analyst (Hybrid)