About AXA 

AXA Recruitment

Job Role: Business Analyst

Qualification: Bachelors / Masters Degree

Experience: 0-1 years 

Batch: 2025 / 2024 / 2023 / 2022

Salary: up to ₹5 -14 LPA

Job Location: Bangalore

Last Date: ASAP

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About the role

We seek a highly skilled Business Analyst with an effective focus on data pattern analysis and managing stakeholder expectations to join our team. The ideal candidate will be able to bridge the gap between business needs and technical solutions, ensuring seamless communication, data quality and integrity. The Senior Business Analayst should be able to communicate effectively with all stakeholders and drive quality assurance testing and UAT, and triage incoming issues, defects, and enhancement requests. Individuals with a balance in decision making, empathy towards business needs, and an understanding of delivery (Waterfall and AGILE) related constraints will be preferred.

What you’ll be DOING

What will your essential responsibilities include?

• Elicit, analyze, manage stakeholder expectations and deliver business artifacts (Requirement Documents or User Stories) and functional specifications.
• Collaborate with stakeholders to gather, challenge, facilitate and document business requirements (up to securing sign off) in a business requirements specification, or a set of Features, Epics & User stories.
• Conduct business process analysis and identify opportunities for improvement. Includes creation of process flows, swim lanes, hosting focused group, brainstorming or shadowing/ reverse-shadowing sessions.
• Design, develop and execute test scenarios to validate data models and data flows.
• Ensure adverse impact to existing systems or integrated platforms to be minimal and advise the respective teams well in advance.
• Perform data quality checks and identify data inconsistencies or anomalies.
• Assist with daily issue related tickets where business needs additional support or design confirmations.
• Manage, train and constantly improve existing processes that may or may not involve vendor partners with a goal to attain optimal efficiency.

You will report to the Application Manager.

What you will BRING

We’re looking for someone who has these abilities and skills:

Required Skills and Abilities:

• Experience with the end-to-end insurance value chain process (especially the claims process flow).
• Ability to query (basic or advanced) will be an additional advantage.
• CBAP, INS (or other BA or Insurance certifications) will be preferred.
• Must possess excellent interpersonal skills, effective communication skills (written and verbal), and the ability to present information in an influencing manner at the leadership level.
• Excellent stakeholder management skills, with a proven ability to build trusting relationships with the business.
• Excellent analytical skills to identify root causes, troubleshoot issues and propose solutions.
• Able to test canonical data models.

 Desired Skills and Abilities:

• Significant experience in supporting all phases of the software development life cycle.
• Abilities to multi-task, prioritize and being a self-driven team player are required for this role.
• Working with tools like JIRA, Confluence.
• Basic or advanced querying capabilities will be preferred.
• Previous domain exposure in the capacity of a business analyst with changes on Property & Casualty (Americas) platforms or General Insurance (Europe) will be an added advantage.
• Proven planning and organization skills, with an ability to work resiliently, planning their analysis work, prioritizing workload, preparing in advance, and setting realistic timescales.
• Adaptable to new/different strategies, programs, technologies, practices, cultures, etc.  Comfortable with change, able to easily make transitions.