What You’ll Do

As a part of BCG’s X OPERATE team you will be working to accelerate a growing business focused on Hyper Care, premium Maintenance / Support for BCG Software and AI Products / Projects which are used as client leave-behinds. You will be closely working with consulting teams, clients and other BCG stakeholders on a diverse range of topics. Own service offerings for Software Maintenance for premium BCG products and projects, ensure these offerings are periodically benchmarked with best industry players, and lead efforts on continuous improvements with a deep focus on customer delight. You will have the opportunity to leverage software development methodologies to deliver value to BCG’s Consulting teams, and internal stakeholders through providing software developer subject matter expertise, and accelerated execution support. You will collaborate with case teams to maintain analytical solutions serving client needs and make ideate/implement improvements on current set up to ensure robustness of the data ecosystem. You will provide technical support through deeper understanding of relevant data analytics solutions and processes to build high quality and efficient analytic solutions. You will work with global stakeholders such as Project/Case teams and clients by acting as a thought partner to support clients realize the power of the strategic AI solutions.

YOU’RE GOOD AT

• Working with case (and proposal) teams
• Acquiring deep expertise in at least one analytics topic & understanding of all analytics capabilities
• Defining and explaining expected analytics outcome; defining approach selection
• Delivering original analysis and insights to BCG teams, typically owning all or part of an analytics module and integrating with case teams
• Establishing credibility by thought partnering with case teams on analytics topics; drawing conclusions on a range of external and internal issues related to their module
• Communicating analytical insights through sophisticated synthesis and packaging of results (including PowerPoint presentation, Documents, dashboard and charts) with consultants, collects, synthesizes, analyses case team learning & inputs into new best practices and methodologies
• Build collateral of documents for enhancing core capabilities and supporting reference for internal documents; sanitizing confidential documents and maintaining a repository
• Able to lead workstreams and modules independently or with minimal supervision
• Ability to support business development activities (proposals, vignettes etc.) and build sales collateral to generate leads
• Team requirements: Guides juniors on analytical methodologies and platforms, and helps in quality checks
• Contributes to team’s content & IP development
• Imparts technical trainings to team members and consulting cohort
• Technical Skills: Strong proficiency in statistics (concepts & methodologies like hypothesis testing, sampling, etc.) and its application & interpretation
• Hands-on data mining and predictive modeling experience (Linear Regression, Clustering (K-means, DBSCAN, etc.), Classification (Logistic regression, Decision trees/Random Forest/Boosted Trees), Timeseries (SARIMAX/Prophet)etc.
• Strong experience in at least one of the prominent cloud providers (Azure, AWS, GCP) and working knowledge of auto ML solutions (Sage Maker, Azure ML etc.)
• At least one tool in each category;
• Programming language – Python (Must have), (R Or SAS OR PySpark), SQL (Must have)
• Data Visualization (Tableau, QlikView, Power BI, Streamlit) ,
• Data management (using Alteryx, MS Access, or any RDBMS)
• ML Deployment tools (Airflow, MLflow Luigi, Docker etc.)
• Big data technologies ( Hadoop ecosystem, Spark)
• Data warehouse solutions (Teradata, Azure SQL DW/Synapse, Redshift, BigQuery etc,)
• Version Control (Git/Github/Git Lab)
• MS Office (Excel, PowerPoint, Word)
• Coding IDE (VS Code/PyCharm)
• GenAI tools (OpenAI, Google PaLM/BERT, Hugging Face, etc.)
• Functional Skills:
• Expertise in building analytical solutions and delivering tangible business value for clients (similar to the use cases below)
• Price optimization, promotion effectiveness, Product assortment optimization and sales force effectiveness, Personalization/Loyalty programs, Labor Optimization
• CLM and revenue enhancement (segmentation, cross-sell/up-sell, next product to buy, offer recommendation, loyalty, LTV maximization and churn prevention)
• Communicating with confidence and ease: You will be a clear and confident communicator, able to deliver messages in a concise manner with strong and effective written and verbal communication.

What You’ll Bring

• Bachelor/Master’s degree in a field linked to business analytics, statistics or economics, operations research, applied mathematics, computer science, engineering, or related field required; advanced degree preferred
• At least 2-4 years of relevant industry work experience providing analytics solutions in a commercial setting
• Prior work experience in a global organization, preferably in a professional services organization in data analytics role
• Demonstrated depth in one or more industries not limited to but including Retail, CPG, Healthcare, Telco etc
• Prior work experience in a global organization, preferably in a professional services organization in data analytics role to join our ranks.#LI-ND1 #BCGXJOB

Who You’ll Work With

Our data analytics and artificial intelligence professionals mix deep domain expertise with advanced analytical methods and techniques to develop innovative solutions that help our clients tackle their most pressing issues.