About Genpact

Genpact Recruitment

Job Role: PA-OTC-LIF021568

Qualification: BE/B- Tech, BCA, MCA, BSc/MSc, MBA 

Experience: Fresher

Batch: 2025 / 2024 / 2023 / 2022

Salary: up to ₹6 LPA

Job Location: Gurugram

Last Date: ASAP

Job Notification Join us on Telegram: Click here

Role Description

Inviting applications for the role of Process Associate, Order to Cash
We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer

Responsibilities

•    Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
•    Identify and rectify unidentified cash and manage end to end process of Cash applications.
•    Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
•    Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
•    Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund

Qualifications

Minimum qualifications
•    Graduate in Commerce (B.Com)
•    Freshers are eligible
•    Good English language skills (verbal and written)
Preferred qualifications
•    Prior experience in Accounts Receivable/Order to Cash

Why join Genpact? 

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness – built on a foundation of integrity and inclusion – allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.