Loyalty is responsible for the strategic planning, development and execution of our MileagePlus programs and the associated partnership development and marketing

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Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

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Job overview and responsibilities

As an Associate Analyst, you will complete data analytics projects that create customer strategies, sustainable revenue and share growth, efficiencies and cost savings. This role requires a working knowledge of analytical concepts and tools. This role reports to the Manager – Marketing and Loyalty Data Analytics (CSC).

• Assist in ad-hoc decision support, analytics projects, and scenario analyses

• Gather and organize data from various sources using SQL/Python/R
• Create, modify and automate reports and dashboards – take ownership of reporting structure and metrics, clearly and effectively communicating relevant information to decision makers using data visualization tools such as TIBCO Spotfire
• Prepare presentations for United leadership and external stakeholders
• Collaborate with Enterprise Data Science, Data Engineering, and IT development teams as appropriate

• Perform statistical analyses including loyalty customer engagement and marketing promotions analytics, and build descriptive & predictive models using analytical tools such as SQL, R, Python, and SAS

This position is offered on local terms and conditions.  Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd – a wholly owned subsidiary of United Airlines Inc.