Amazon is Hiring Freshers! Cloud Support Associate Role | Salary ₹8 LPA | Apply Now

Telegram Group Join Now
WhatsApp Group Join Now

About Amazon

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon Recruitment

Job Role: Cloud Support Associate

Qualification: Bachelors / Masters Degree

Experience: Fresher

Batch: 2025 / 2024 / 2023 / 2022

Salary: up to ₹8 LPA

Job Location: Telangana

Last Date: ASAP

Job Notification Join us on Telegram: Click here

Role Description

Amazon Web Services is the market leader and technology forerunner in the Cloud business.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.

Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?

Key job responsibilities

First and foremost this is a customer support role – in The Cloud.

On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.

Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.

Career development: We promote advancement opportunities across the organization to help you meet your career goals.

Training: We have training programs to help you develop the skills required to be successful in your role.

Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.

A day in the life

Every day will bring new and exciting challenges on the job while you:
· Learn and use groundbreaking technologies.
· Apply troubleshooting techniques to provide unique solutions to our customers’ individual needs.
· Partner with Amazon teams in India to help reproduce and resolve customer issues.
· Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.
· Drive customer communication during critical events.
· Write tutorials, how-to videos, and other technical articles for the developer community.
· Work on critical, highly complex customer problems that may span multiple AWS services.

How to Apply For Amazon In 2025?

Dreaming of an Amazon career. Follow these simple steps to apply for their 2025 opportunities:

  • Click Apply Here: Head straight to the Amazon career page using the button below.
  • Start Your Application: Hit Apply to begin.
  • Register or Login: Create an account if youre new, or login if youre already registered.
  • Complete the Form: Fill in all required details accurately.
  • Upload Documents: Submit your resume and any other requested documents.
  • Review and Verify: Doublecheck all information before submitting.
  • Submit: Hit submit and take a step closer to your dream career.

Apply Link For Amazon Apply Here

Job Notification Join us on Telegram: Click here

Job Notification Join us on WhatsApp: Click here

Read More:

Honeywell Hiring Freshers! C++ Developer Jobs in Bangalore – Up to 10 LPA

Synopsys Intern Recruitment 2024 | Up to ₹6 LPA | Apply Now for Noida Location!

Allen Recruitment TPM Intern Amazing Opportunity | Bengaluru

Leave a comment