About American Express

American Express Recruitment

Job Role: Infrastructure Engineer I

Qualification: B.Tech/BE/M.Tech/MCA

Experience: Fresher 

Batch: 2025 / 2024 / 2023 / 2022

Salary: up to ₹8-32 LPA

Job Location: Bengaluru 

Last Date: ASAP

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Responsibilities:

• Conducts root cause analysis and resolution of problems
• Participates in the development and deployment of preventative maintenance procedures
• Adds value to Disaster Recovery Testing
• Meets the agreed quality standards of documentation and reporting adhering to Service Delivery requirements
• Works in liaison with the product engineering and delivery & integration teams via Retrospectives/Post implementation Reviews to ensure quality standards are adhered to during development and implementation
• Work with the team in achieving continuous service improvement by maintaining Industry standards and knowledge repositories
• Takes part in incident management, preventive solutions and resolutions to the Service Delivery Manager/Director
• Play a part in discussions between the Business Unit CIO and infrastructure teams
• Take part in culture of innovation and experimentation, constantly purse and learn industry leading/innovative technologies and solutions, and always be ready to try new concepts without fear of failure
• Works with teams of larger scope to fine tune and configure systems for performance attainment
• Applicable experience in production/service delivery/ operations support environment. Good to have a security background with stress on authentication and cyber security
• Hands on in coding in JSON, Java, HTML5, JavaScript, Unix Shell Script. Good Exposure in any one is a plus.
• Hands on administrative experience with application servers and application performance monitoring tools (Eg. ELF, Dynatrace, Splunk, Prometheus, or other open source tools)
• Knowledge of ITIL Service Operations processes
• Clear understanding of one or more Cloud systems (AWS, Open Shift, Azure Cloud, Oracle cloud or others)
• Basic understanding of containerization, docker and Kubernetes
• Knowledge of distributed (multi-tiered) systems, algorithms and relational databases/no-SQL Databases
• Bachelor’s Degree in computer science, computer engineering or related field or equivalent associate degree.
• Good communication and interpersonal expertise.
• Able to understand Agile practices