About Fidelity

Fidelity Recruitment

Job Role: Business Analyst

Qualification: Bachelors / Masters Degree

Experience: Fresher

Batch: 2025 / 2024 / 2023 / 2022

Salary: up to ₹6-11 LPA

Job Location: Bangalore

Last Date: ASAP

Job Notification Join us on Telegram: Click here

The Purpose of This Role

Under general supervision, the Business Analyst completes analysis in support of the Health & Welfare Annual Enrollment program, fee for service projects, system fixes and other projects as needed.  This includes working with the plan sponsor (client) and internal business partners in order to elicit and capture business requirements, acting as the requirements subject matter expert and partner with the configuration, development and quality assurance business partners to ensure the design, development, testing, and production validation phases of the project are completed with high quality.  The Business Analyst will also work directly with plan sponsors (clients) in the course of researching and responding to client research requests.  This may include, but not necessarily limited to, explanation of root cause and impact, clarification of business requirements and plan rules, and confirmation of issue remediation.

The Value You Deliver

• Complete end to end analysis in support of each assigned project and fix.  Projects will include but not limited to; annual enrollment, client initiated fee for service projects, system fixes and initiatives. Projects may also include new client implementations.
• Scope and estimate new fee for service project requests.  This includes the completion of conceptual analysis to document current state, future state and all system and process changes required.  Create project estimates using the fee for service pricing tool, or through a project specific estimation meeting.
• Elicit and capture high quality business requirement documents / creation of reports.
• Perform data analysis to accurately capture business requirements and as needed throughout the life cycle of each project and fix to ensure high quality results.
• Conducts walkthrough and review of business requirement documents for each assigned project and fix.
• Act as subject matter expert for all functional requirement areas.
• Accurately document requirement revisions in all business requirement documents including project specific requirements, the Plan Administration Manual (PAM), the Status Change Matrix (SCM) and all other impacted business requirement documents.
• Partner with the Scrum Leader/Squad Leader to understand the goals and the work for each sprint
• Identify problems with business requirements and recommend modifications to the functional solution which may impact the system design
• Assist with defining test scenarios for Systems Acceptance Testing and support Business Acceptance testing activities
• Assist with performing root cause analysis when issues arise before and after code migrations
• Commit to Agile values, pillars, and priorities to fortify your Agile squad

The Skills that are Key to this role

Technical / Behavioral

• Strong personal computing skills, including proficiency with Microsoft office products (including, but not limited to, Word, Excel, Access, Project, and PowerPoint).  Strong ability to write access queries and may also have SQL query skills.

The Skills that are Good To Have for this role

• Experience working on Agile Squads
• Ability to elicit and document high quality business requirements.
• Strong analytical ability
• Ability to create strong testing procedures
• Plan and oversee testing of projects and adhere to quality standards.
• Good interpersonal skills
• Strong ability to work effectively with business client and systems staff
• Strong understanding of scope, requirements, testing, transition, etc.
• Able to complete advanced root cause and impact analysis.
• Strong ability to understand end-to-end processes and their interdependencies.
• Strong ability to evaluate the end-to-end impact of system and process changes and issues.
• Strong ability to identify, analyze and resolve problems working with Systems and other functional groups
• Excellent verbal and written communications skills
• Strong client facing communication and consulting skill
• Ability to multitask, prioritize, problem solve and make decisions on competing priorities
• Demonstrates accuracy, thoroughness and orderliness in performing work assignments
• Ability to understand the ramifications of decisions and actions
• Provides support and cooperation toward achievement of project objectives
• Able to create and promote a strong partnership with internal business partners.
• Builds trust with business partners and coworkers facilitating the ability to work collaboratively
• Able to interact effectively with all levels of management