ABOUT THE JOB

We are looking for a highly organized and motivated Project/ Program Manager Intern to join our dynamic team. As an intern, you’ll assist in managing our on prem/ saas  product delivery.   You will assist in the planning, managing, and execution of several technical programs and initiatives each year for our Engineering Organization across our Product portfolio.  You will be closely mentored by our experienced team and get first-hand experience in driving the improvement of our processes throughout the development, validation and deployment lifecycle.

You will be playing a critical part in our software development process by collaborating with stakeholders and understanding the components of delivering large features/ initiatives and their associated technical complexities. This role will provide you the opportunity to learn how to navigate complex situations while evaluating risks and aligning with business priorities.

You will learn to manage tasks while working in a fast-paced environment and developing your technical expertise. Your responsibilities will include assisting in driving metrics improvement, learning to communicate the current status, and helping in delivering features to market.

• Design, develop, test, deploy, maintain and improve the software.
• Manage individual projects priorities, deadlines, and deliverables with your technical expertise.
• Identify and solve bottlenecks within our software stack.

Responsibilities include:

Coordination and Communication:

– Collaborate with Engineering and Product Leadership and functions such as Engineering, Product Management, Customer Support etc. to prioritize, plan, and deliver new features and products to the market.

– Assisting in the communication of schedules, status, and issues to stakeholders.

Risk Management:

– Identifying potential risks and assisting in the development of mitigation plans.

– Collaborating with development teams to aid in addressing and resolving issues that may impact timelines.

Continuous Improvement:

– Assisting in the evaluation and improvement of processes.

– Recommending tools and methodologies to enhance efficiency and automation.

Qualifications:

– Bachelor’s Degree in Computer Science, Computer Engineering, or related technical discipline.

– Previous coursework or intern experience in Product/Program Management, Quality Engineering, or Software Development.

– Basic understanding of SaaS architecture, cloud services, and release management tools is a plus.

– Excellent communication and interpersonal skills.

– Strong analytical skills and problem-solving mindset.

– Exceptional organizational skills and attention to detail.

– Ability to adapt to changing priorities and work effectively in a fast-paced environment.

– An interest or experience in applying Agile development methodologies in a 24×7 operational environment is desirable.